What is KerfCare
KerfCare is our lifetime repair program for Kerf® wood cases. Carry the beauty of real wood, backed by a promise that
lasts.
If your case breaks for any reason, we'll do our best to repair it. You just have to ship us the pieces (hopefully it's
a minor ding and the case is still in one piece!).
Is your case broken?
Use the form here: KerfCase.com/kerfcare to start your repair. Make sure to complete Checkout (free) so we have your
shipping address.
KerfCare FAQs
Does KerfCare last for the life of my case?
Yes—KerfCare is a lifetime repair program for Kerf wood cases, focused on keeping your case protected and beautiful over
time.
Will repairs change the feel of my wood case?
No. Our goal is to preserve the natural grain, smooth handfeel, and protective fit you expect from Kerf.
What if my case is beyond repair?
We’ll let you know right away and provide a 50% discount on a like replacement.
Do you cover buttons and MagSafe?
If your case includes metal buttons or an integrated magnet, we’ll keep those functional through the repair whenever
possible.
Is KerfCare transferable?
Coverage only applies to the original owner and is non-transferable.
International customers?
Yes—just note additional transit times and shipping costs. Please contact us for details.
If you have questions that aren't answered here, please contact our customer service team.
To get a KerfCare request started, visit this page: KerfCase.com/kerfcare